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Delivery

If you need a product urgently it is best to chat to us through our website, using our chat service that is situated in the bottom right hand corner. If no answer please leave a message and we will contact you back as soon as possible. We would hate for you to be disappointed if things didn’t happen as you had expected without speaking to one of the team first.

UK Postal Services:

UK delivery charges are charged at a flat rate. This means regardless of what you order, they will not increase. Standard UK £3.99 delivery is sent using the Royal Mail 1st Class service and your order will be delivered within 2-3 days. Free UK delivery is sent either by Royal Mail 1st Class or via a Courier. 

Orders under £50:

Royal Mail : £3.99 delivery within 2-3 working days from dispatch.

Orders over £50:

Free delivery within 2-3 working days from dispatch.

Guernsey, Jersey & Isle of Man:

Royal Mail : £4.99 delivery within 2-3 working days from dispatch.

Royal Mail International:

Europe from £4.49 - Royal Mail International Standard

Rest of World from £4.99 - Royal Mail International Standard

Delivery charges are charged depending on the weight of your item. Please see the tables below to get a rough idea of the delivery costs.

We reserve the right to contact you with a revised shipping charge if the products ordered exceed the Royal Mail International limit of 2kg. Items despatched via Royal Mail International are usually delivered within a 7-14 working day period but can take slightly longer. 

Your order will be sent via the Royal Mail International Standard Service and on ocassions we may need to upgrade your order to a tracked service due to a weight issue or due to the value of your order.

Weight BandEuropeRest of World
250g £4.49 £4.99
500g £5.99 £6.99
750g £7.49 £8.99
1kg £8.49 £10.99
1.25kg £9.99 £12.49
1.5kg £11.49 £13.99
1.75kg £12.49 £15.99
2kg £12.99 £17.99

 

International Delivery via Courier

Delivery charges are charged at a flat rate. This means you can order up to 25kg and the delivery charge will remain the same. If your order exceeds 25kg then we may contact you to discuss further charges. Items dispatched are usually delivered in a 3-10 day period. 

Natures Healthbox is not liable for any customs charges incurred or the length of time a delivery takes if delayed by customs. To calculate the delivery costs of your item(s) please view the table below

CountryCourier
Republic of Ireland £15.99 up to / per 25kg
Belgium, Luxembourg, Netherlands, France, Germany £17.49 up to / per 25kg
Austria, Denmark £19.99 up to / per 25kg
Monaco £20.99 up to / per 25kg
Czech Republic, Italy, Spain, Sweden, Slovakia £22.99 up to / per 25kg
Bulgaria, Croatia, Estonia, Finland, Hungary, Liechtenstein, Norway, Poland, Portugal, Slovenia, Switzerland £29.99 up to / per 25kg
Greece, Latvia, Lithuania, Romania £34.99 up to / per 25kg
*Turkey £49.99 up to 5kg
Bosnia & Herzegovina £54.99 up to / per 25kg
Iceland, Serbia, Montenegro £59.99 up to / per 25kg
Gibralter, Malta, Cyprus, Falkland Islands N/A
Canada, Australia, China, Hong Kong, India, Japan, Russia, South Africa, Thailand, UAE, NZ & USA N/A

Packaging

When we pack our goods we try to use the most eco-friendly option available to us. We have recently switched to using cardboard bubble wrap instead of the usual plastic. We do still need to use plastic bubble wrap from time to time due to the nature of some of the products we sell and likelyhood they will smash in transit.

We are constantly looking for more ethical ways to pack so if you have any ideas please feel free to ping us an email at info@natureshealthbox.co.uk

ECO-FLO

A lot of our customers think we are using polysttyrene when there order arrives. This is not the case. The wotsit type things you find in your delivery are made from starch and dissolve in water

You can read more about ECO FLO by clicking here

ECO FLO FAQ'S

EcoFlo may be 100% biodegradable, but does it perform as well?

Yes, if not better! Independent tests by Brunel University and the University of Humberside show that EcoFlo prevents product migration and provides better impact protection than polystyrene

EcoFlo may be 100% biodegradable, but does it perform as well?

Yes, if not better! Independent tests by Brunel University and the University of Humberside show that EcoFlo prevents product migration and provides better impact protection than polystyrene.

EcoFlo is made from starch. What difference does that make?

EcoFlo is biodegradable and conforms to EN13432, making it suitable for domestic or municipal compost. It will dissolve in water which eliminates the problem of littering. Starch is an annually renewable resource, not a depleting resource like petro-chemical based polystyrene.

Is the production process environmental?

Yes! We use a low energy, single stage production process, compared to the multi stage, high energy process used for producing polystyrene. EcoFlo uses steam instead of pentane gas as the blowing agent.

CARDBOARD BUBBLE WRAP

We have started to use cardboard bubble wrap for most of our orders where we can to cut down on the plastic version

  • Environmentally friendly alternative to bubble wrap
  • This paper is 100% recycled, and is also 100% recyclable with biodegradable materials
  • Made with deep indentations during the manufacturing process, meaning is it the strongest product of its type

You can see more about this product by clicking here

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