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Returns Policy

Damaged/Incorrect/Defective Product Returns:

We apologise if there has been an error with your order or something has gone wrong. We need to get this sorted for you straight away. Please call us (+44 (0)1273 607942) or e-mail us (info@natureshealthbox.co.uk) in the first instance to let us know what has gone wrong. Upon return of your items we will issue you a replacement or issue a full refund inclusive of postage.

Please return goods to us in the original box or a secure box alongside a note containing your order number and a brief explanation for the return to ensure a swift exchange/refund procedure. Please ensure that contents are secure and well wrapped to prevent damage in transit. Please ensure you obtain proof of postage for any item you return to us. Our returns address is:.

Returns:

Natures Healthbox

Unit 5,

Westergate Business Centre,

Westergate Road,

Brighton, BN2 4QN.

Unwanted Items:

Natures Healthbox will accept returns within 30 days of shipment. A full refund minus shipping costs will be issued upon receipt of the goods providing they are in perfect, saleable, undamaged and unused condition. Natures Healthbox cannot be held responsible for loss or damage of a parcel or the contents whilst in transit of a return.

Please contact us via phone or e-mail in the first instance to advise you are issuing a return. Please return goods to us in the original box or a secure box alongside a note containing your order number and a brief explanation for the return to ensure a swift refund procedure. Please ensure that contents are secure and well wrapped to prevent damage in transit. Please ensure you obtain proof of postage for any item you return to us. Our returns address is:

Returns:

Natures Healthbox

Unit 5,

Westergate Business Centre,

Westergate Road,

Brighton, BN2 4QN.

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